{"id":391,"date":"2026-06-26T19:26:47","date_gmt":"2026-06-26T22:26:47","guid":{"rendered":"https:\/\/santalavanda.com\/loja\/?st-import=09365df8ade7d37359edc5f2970c9438"},"modified":"2026-08-24T17:44:24","modified_gmt":"2026-08-24T20:44:24","slug":"contato","status":"publish","type":"page","link":"https:\/\/santalavanda.com\/loja\/contato\/","title":{"rendered":"Atendimento ao Cliente"},"content":{"rendered":"<div class=\"sl-legal-page\">\n<p class=\"sl-legal-kicker\">SANTA LOJA<\/p>\n<p class=\"sl-legal-intro\">Um canal \u00fanico para acompanhar sua compra e falar com a equipe Santa Lavanda.<\/p>\n<p class=\"sl-legal-updated\"><strong>\u00daltima atualiza\u00e7\u00e3o:<\/strong> 13\/08\/2026<\/p>\n<div class=\"sl-legal-grid\">\n<section>\n<h2>Como podemos ajudar?<\/h2>\n<p>Use este canal para d\u00favidas, informa\u00e7\u00f5es sobre pedidos, pagamentos, entrega, acesso a produtos digitais, reclama\u00e7\u00f5es, cancelamentos, trocas, devolu\u00e7\u00f5es ou exerc\u00edcio dos seus direitos de privacidade.<\/p>\n<ul>\n<li><strong>E-mail:<\/strong> <a href=\"mailto:atendimento@santalavanda.com\">atendimento@santalavanda.com<\/a><\/li>\n<li><strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/5543999768981\">(43) 99976-8981<\/a><\/li>\n<li><strong>Prazo de resposta:<\/strong> em at\u00e9 cinco dias, sem preju\u00edzo de retornos mais r\u00e1pidos sempre que poss\u00edvel.<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2>Solicita\u00e7\u00f5es sobre pedidos<\/h2>\n<p>Tenha em m\u00e3os o n\u00famero do pedido e o e-mail usado na compra. Para avaria ou item divergente, envie tamb\u00e9m fotografias da embalagem e do produto.<\/p>\n<p>O formul\u00e1rio abaixo confirma o recebimento imediatamente por e-mail e encaminha o chamado para atendimento, D\u00f3ren e Marcos.<\/p>\n<\/section>\n<\/div>\n<form class=\"sl-store-form\" method=\"post\" action=\"https:\/\/santalavanda.com\/loja\/contato\/#formulario\" id=\"formulario\"><input type=\"hidden\" id=\"sl_store_nonce\" name=\"sl_store_nonce\" value=\"f769290b83\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/loja\/wp-json\/wp\/v2\/pages\/391\" \/><input type=\"hidden\" name=\"sl_store_action\" value=\"atendimento\"><p class=\"sl-hp\" aria-hidden=\"true\"><label>Empresa<input type=\"text\" name=\"empresa\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><div class=\"sl-store-form-grid\"><label>Nome *<input type=\"text\" name=\"nome\" required maxlength=\"120\"><\/label><label>E-mail *<input type=\"email\" name=\"email\" required maxlength=\"190\"><\/label><label>WhatsApp<input type=\"tel\" name=\"telefone\" maxlength=\"30\"><\/label><label>N\u00famero do pedido<input type=\"text\" name=\"pedido\" maxlength=\"40\"><\/label><label class=\"sl-full\">Assunto *<select name=\"assunto\" required><option value=\"\">Selecione<\/option><option>D\u00favida antes da compra<\/option><option>Pedido ou pagamento<\/option><option>Entrega ou frete<\/option><option>Troca, devolu\u00e7\u00e3o ou avaria<\/option><option>Cancelamento ou arrependimento<\/option><option>Privacidade e dados pessoais<\/option><option>Outro assunto<\/option><\/select><\/label><label class=\"sl-full\">Mensagem *<textarea name=\"mensagem\" rows=\"7\" required maxlength=\"4000\"><\/textarea><\/label><label class=\"sl-full\"><input type=\"checkbox\" name=\"privacidade\" value=\"1\" required style=\"width:auto\"> Li a <a href=\"https:\/\/santalavanda.com\/loja\/politica-privacidade\/\">Pol\u00edtica de Privacidade<\/a> e autorizo o uso destes dados para responder \u00e0 solicita\u00e7\u00e3o.<\/label><p class=\"sl-full\"><button type=\"submit\">Enviar solicita\u00e7\u00e3o<\/button><\/p><\/div><\/form><script>(function(){var f=document.getElementById(\"formulario\");if(!f){return;}f.addEventListener(\"submit\",function(){var b=f.querySelector(\"button[type=submit]\");if(b){b.disabled=true;b.textContent=\"Enviando...\";}},{once:true});})();<\/script>\n<aside class=\"sl-legal-company\">\n<h2>Identifica\u00e7\u00e3o do fornecedor<\/h2>\n<p><strong>Santa Lavanda Inova Simples (I.S.)<\/strong><br \/>CNPJ 56.032.050\/0001-05<br \/>Rua Goi\u00e1s, 1914, apto. 504, Centro, Londrina\/PR, CEP 86020-410<br \/>E-mail: <a href=\"mailto:atendimento@santalavanda.com\">atendimento@santalavanda.com<\/a><br \/>WhatsApp: <a href=\"https:\/\/wa.me\/5543999768981\">(43) 99976-8981<\/a><\/p>\n<\/aside>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SANTA LOJA Um canal \u00fanico para acompanhar sua compra e falar com a equipe Santa Lavanda. \u00daltima atualiza\u00e7\u00e3o: 13\/08\/2026 Como [&hellip;]<\/p>\n","protected":false},"author":164,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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